When you are planning an event, selling tickets is only part of the job. Understanding your attendees and their requirements is just as important.
Whether you are organising a conference, gala dinner, community event, sporting event, festival, workshop, or corporate function, collecting dietary requirements and guest preferences early can save time, reduce stress, and help your team deliver a better attendee experience.
That is why Circolo allows you to collect dietary requirements and guest preferences directly through the ticket purchasing process.
Many ticketing platforms focus on selling tickets and collecting standard attendee details. But event organisers often need more information to properly plan and deliver an event.
You may need to know:
Instead of collecting this information through emails, spreadsheets, phone calls, and manual forms, Circolo allows you to capture it during the ticket purchase process.
As attendees purchase tickets, they can provide information that helps you better understand and prepare for their needs.
This may include dietary requirements such as:
You can also collect customer-facing guest preferences or requirements, such as:
Because these options are built into the ticket purchase experience, attendees can provide their information at the point of registration. This helps organisers gather complete and accurate data from the start.
One of the biggest challenges event organisers face is managing guest information across multiple systems.
Dietary requirements may sit in one spreadsheet, accessibility requests in another, and ticket sales in a separate platform. This creates extra admin and increases the risk of important information being missed.
With Circolo, guest preferences remain connected to the attendee’s ticket purchase.
This gives your event team a single place to manage ticketing, dietary requirements, accessibility needs, and other guest preferences.
Having guest preferences available from the moment tickets are purchased helps event teams make better decisions throughout the planning process.
Your team can use this information to:
Instead of manually collecting and consolidating information, organisers can spend more time focusing on the event experience.
As registrations grow, having accurate guest preference data becomes even more valuable.
Because dietary requirements and guest preferences are collected through ticketing, organisers can quickly produce reports that support event planning and delivery.
You can use guest preference reports to:
This makes it easier to keep everyone aligned, from catering teams and venue staff to event coordinators and front-of-house teams.
When guest information is collected separately from ticketing, important details can be missed.
A dietary requirement may be buried in an email. An accessibility request may be stored in a separate spreadsheet. A guest preference may be passed on verbally and never recorded properly.
By capturing this information through the ticket purchase process, Circolo helps reduce manual admin and keeps attendee requirements connected to the guest record.
This helps event organisers:
Attendees appreciate events that are organised, inclusive, and prepared for their needs.
By collecting dietary requirements and guest preferences during ticket purchase, organisers can create a smoother experience for attendees and a more efficient process for their teams.
The result is fewer surprises, better planning, happier guests, and more confidence on event day.
Collecting attendee preferences should not require multiple tools, spreadsheets, and manual processes.
With Circolo, ticketing and guest management work together. You can sell tickets, collect dietary requirements, capture guest preferences, produce reports, and manage attendee information from one platform.
Because great events start with understanding your guests.